Hi,
Jc here. Recently, jake and I split the account. I was using Titan lvl37 Mage about 8 hours ago and before I log off, I made sure that I put my email and new password. I don't know why I cant log on right now...
I click the button to send the password to my email but I'm not getting any message...
Staff help please
Thanks
Jc
Staff, please delete the same topic I posted at opal sphere section...sorry
Can't Log In
Started by ketchup, May 02 2015 09:55 AM
11 replies to this topic
#1
ketchup
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Posted 02 May 2015 - 09:55 AM
1alt : Titan / Viper / Exellency / Rampage. Main : Predator / Frostie
#2
Obey
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Posted 02 May 2015 - 01:24 PM
Password recovery Via:E-Mail does not work, be sure to check the password and remember it's case sensitive. If you're still having Issues E-mail JLH.
Forever, your eyes will hold the memory
I saw your heart as it overtook me
We tried so hard to understand and reason
But in that one moment, I gave my heart away!
AS I LAY DYING
#3
ketchup
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Posted 02 May 2015 - 01:53 PM
Tried every ways, cant log in, and it suck password recovery does not work....
1alt : Titan / Viper / Exellency / Rampage. Main : Predator / Frostie
#4
ketchup
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Posted 02 May 2015 - 02:00 PM
Already sent message to Jlh, thanks for the advice.
Jc
Jc
1alt : Titan / Viper / Exellency / Rampage. Main : Predator / Frostie
#5
Terron
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Posted 02 May 2015 - 04:20 PM
Server Update 07/09/14
Password Recovery Bug
Fixed.
"Wake Up!!"
#6
Gaddy
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Posted 02 May 2015 - 05:07 PM
Have you talked with the person you split with?
There may be a ban in place if the split wasn't amicable or executed as expected.
I have not seen any communication suggesting that is the case, but it is one of only a few routes unless the server is down.
There may be a ban in place if the split wasn't amicable or executed as expected.
I have not seen any communication suggesting that is the case, but it is one of only a few routes unless the server is down.
Wisdom is the principle thing. Therefore, get wisdom, and in all your getting, get understanding.
-Proverbs 4:7
-Proverbs 4:7
#7
Peacemaker
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Posted 03 May 2015 - 01:10 AM
Split was just fine. I gave him the mage. So no reason for it to banned.
Peacemaker both servers.
#8
ketchup
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Posted 03 May 2015 - 02:03 AM
Still can't log in. Password recovery not working and still no reply from Jlh.
Help please
Jc
Help please
Jc
1alt : Titan / Viper / Exellency / Rampage. Main : Predator / Frostie
#9
ketchup
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Posted 03 May 2015 - 12:24 PM
Only JLH can help me?
And btw, thank you Jake for clarifying that comment from Gaddy.
<3 Jc
And btw, thank you Jake for clarifying that comment from Gaddy.
<3 Jc
1alt : Titan / Viper / Exellency / Rampage. Main : Predator / Frostie
#10
JLH
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Administrator
Posted 03 May 2015 - 03:09 PM
i emailed your password to the address on file for your account
Anything i post on here is subject to change at any time without notification to the board.
#11
ketchup
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Posted 03 May 2015 - 05:28 PM
I did not receive any email boss. Now i am wondering, is the email address similar to the email address i sent to you in pm
1alt : Titan / Viper / Exellency / Rampage. Main : Predator / Frostie
#12
ketchup
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Posted 03 May 2015 - 06:48 PM
Ty big J
1alt : Titan / Viper / Exellency / Rampage. Main : Predator / Frostie
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